Accessibility commitment

This site is built and reviewed against the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. That is the standard most commonly referenced in the United States, and it is the target I hold the site to.

I am not going to claim the site is perfectly conformant, because no honest site owner can claim that about every page at every moment. The commitment is that AA is the standard I build to, that I treat a failure against it as a defect worth fixing, and that I would rather be told about a problem than have it stay quiet.

Pages are built from real headings, lists, and landmarks rather than styled boxes, so a screen reader can move through them in a sensible order. Every form field on the contact page has a real label attached to it, and errors are announced rather than shown only as colour.

Everything interactive can be reached and operated with a keyboard alone, and the focused element is always visibly marked. Text is set at a size and contrast intended to clear the AA thresholds, and the layout reflows down to small screens and up to heavy browser zoom without content being lost.

Images that carry meaning have descriptive alternative text; images that are purely atmospheric are marked so screen readers skip past them instead of reading out filenames.

Photographs of properties and neighbourhoods are described in general terms rather than exhaustively. If you want a fuller description of what a particular photograph shows, ask and I will describe it.

Documents and listing data that originate elsewhere — MLS material, disclosure packets, PDFs prepared by third parties — are outside my control and may not meet the same standard. Tell me which one you need and I will get you the content in a format that works for you.

If any part of this site is difficult or impossible for you to use, or you need information from it in another format — large print, plain text, or read to you over the phone — contact me and say what would work best. You do not need to explain why, and it does not affect how you are treated as a client.

Email hello@dangossett.com with “Accessibility” in the subject line, or call or text (916) 836-5326. I aim to reply within two business days. If the fix is quick I will make it; if it is larger I will tell you what I am doing about it and get you the information you needed in the meantime.

Reports of specific problems are genuinely useful. If you can, mention the page, what you were trying to do, and what device, browser, or assistive technology you were using. That is usually enough for me to reproduce it.